Every week your business loses customers quietly — people who stop engaging, stop buying, stop coming back. You don't see it until it's too late. Revivo watches your customer base 24/7, catches the ones slipping away, and brings them back with personalized outreach. No spreadsheets. No guesswork. Just a retention agent that works while you sleep.
Connects to your sales data, email platform, and support tools. Tracks purchase frequency, engagement patterns, and interaction history — all without you lifting a finger.
Spots the drop before it becomes a cancellation. No purchase in 45 days? Engagement dropped 60%? Revivo flags the customer and triggers your retention workflow automatically.
Writes and sends one-to-one outreach on your behalf — emails and SMS that sound like you, address their specific situation, and offer a reason to come back. Not a generic template. Actually personal.
Most churn is silent. The customer doesn't cancel — they just stop engaging. Stop opening emails. Stop buying. Stop asking questions. By the time you notice, they're gone.
Revivo listens to the signals you miss: declining engagement, long gaps between purchases, support tickets that go unresolved, email open rates that drop to zero. It scores every customer daily and alerts you — or acts automatically — the moment risk crosses a threshold.
Most retention tools send the same template to everyone. Revivo doesn't. It reads your customer's history — what they bought, when they last engaged, why they probably left — and writes a message that sounds like a real person who actually knows them.
Not "Hey we miss you!" Generic. "Hey Sarah — it's been about 8 weeks since your last order. The merlot you got in March is back in stock, and I know you were a big fan. Want me to set one aside?" Personal. Timely. Human.
Hi Sarah,
It's been about 8 weeks since your last order — used to be every two weeks, so I noticed the gap.
The Ethiopian single-origin you ordered back in February? It's back in stock. I know you mentioned it was your go-to morning brew.
Just wanted to let you know — no pressure. But if you're looking to restock, I can set a bag aside for you.
— Marcus, Meridian Coffee
Acquiring a new customer costs 5–7x more than keeping an existing one. And most of those losses never even register. Revivo makes sure they do — and acts before they're gone for good.